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Customer Service

Call us with any questions toll free 1-888-738-1106

Phoneline Hours:

Mon-Friday 9am EST - 6pm EST

Email us at:    customerservice@savinglots.com

Frequently Asked Questions
How come your prices are so low?
Does SavingLots.com price match?
How do you ship and how long does it take for me to receive my order?
Do you offer express shipping?
Do you ship outside of USA?
What payment options does SavingLots.com offer?
What does Temporarily Out of Stock mean?
What does order pending mean and how do I obtain a tracking number?
How do I return my order?
Can I pay using a check or money order?
Do you offer extended warranties?
Customer support self service area
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(if question is regarding an order)
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Spam Blocker: (Enter word: LOTS) ENTER WORD: LOTS

Call us at:    1 - 888 - 738 - 1106

Write us at:  SavingLots PO Box 1323- Pittsford, NY 14534




How come your prices are so low?

SavingLots.com is dedicated to bringing you the best products at affordable prices. Our prices are low because we work hard to find the best prices on all products we offer. You can rest assured that every product we sell is brand new and factory sealed by the manufacturer.

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Does SavingLots.com price match?

From time to time we are able to match others lower prices. If you found a better price, including shipping, email us and we will see if the price you found can be matched using our suppliers.

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How do you ship and how long does it take for me to receive my order?

Most items are shipped UPS ground to the shipping address you provide at checkout. We cannot ship to P.O. boxes Or APO/FPO addresses. You will be able to track your order online by logging into your account and hitting the track it button(you will receive more information on how to log into your account upon checkout).

Normal sized items - Fast Delivery
Most orders are shipped within 24 - 48 hours. Shipping delays may occur if you plan to have a product shipped to an address that is different from your billing address. If you order on Friday after 2pm EST, Saturday, or Sunday your order will ship out on monday. Orders to the continental United States take on an average 3-7 days for delivery.

Heavy and Oversized Items
We ship heavy and oversized items via common carrier.
The freight delivery company will call you directly to arrange for a delivery time.
Please be sure to enter in your correct phone number so that the delivery company will be able to contact you.

Television and large appliances are curbside deliveries only, please call 1-888-738-1106 if you need to make special arrangements for delivery.

Shipping quotes are subject to change based on final location. If this occurs we will contact to advise of the ajustments..



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Do you offer express shipping?

Yes. To upgrade to Next Day Air, 2nd Day Air, or Third Day select add the product to your shopping cart and click on the text that says shipping estimates. We will estimate your express shipping charges. If changes need to be made we will contact before processing.

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Do you ship outside of USA?

Yes. We ship to Canada using our shipping services. Using international checkout payment option in our shopping cart you can get your products shipped any where in the world. Simply add your product to the shopping cart then click International checkout. All policies and procedures are described in detail on what to expect in regards to order processing.

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What payment options does SavingLots.com offer?

At SavingLots.com we make it easy for you to buy the electronics you are looking for at great prices. You can order online or by phone. We accept Visa, Mastercard and Discover credit cards. Using international checkout payment option in our shopping cart you can get your products shipped any where in the world. Simply add your product to the shopping cart then click International checkout.

You also have the ability to purchase using PayPal and Paypal Credit.

Paying using a check or money order?
Simply choose enter the words "CHECK" in the credit card number field in checkout and you will receive an order number and information as to where to send your payment.

Sorry no C.O.D.s.

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What does Out of Stock mean?

All items marked as "Out Of Stock" are normally delivered to your house within 15 days. This usually means we just ran out of the product and we expect it to be back in stock within the week. In some cases hot selling products may be listed as "in stock" at the time of purchase but then become marked as "Out Of Stock". If this should happen you will receive an email confirming that your order is backordered. As always your credit card will not be charged until the item is shipped.

You may also enter your email address and we will notify you the moment the product comes back in stock!

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What does Order Pending mean?

In order to ensure a safe and convenient shopping experience, SavingLots vigorously checks to see that all orders placed are legitimate and accurate. In most cases when an account shows a status of "order pending" we have not processed your order and the tracking number has not yet become available. Most orders are processed within 24 hours. Once the order is placed and we obtain a tracking number we email that tracking number to the email address provided during the checkout procedure. You also may request the UPS tracking number at anytime by emailing us with your name and order number

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How do I return my order?

Within 30 days of receipt of your order, you may return most items purchased from SavingLots.com for a full refund Minus the cost of shipping provided that the product is returned in new condition packed in its original box and includes all original packing material, original manuals and any accessories that came with the item. Orders that are returned incomplete may be charged a restocking fee.

Return Shipping charges are the sole responsibility of the purchaser. For larger items, including Televisions over 27", SavingLots will help to arrange in home repair through the Manufacturer's warranty.

For camcorders, digital cameras, tablets, laptops, there is a 15-day return policy. .

To return your order you must receive a Return Merchandise Authorization number (RMA#) from our customer service department. To be issued an RMA# email us at info@savinglots.com or call us at 1 - 888 - 738 - 1106.
Once you receive your RMA# you will refer to this number for all inquiries you make regarding the return. When the returned product is received at our warehouse, we will credit your account or credit card for the price of the product. Any other question regarding returns should be directed to info@savinglots.com
or 1 - 888 - 738 - 1106.

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Can I pay using a check or money order?

Yes, you may purchase by using a check or money order. To do so simply enter the words "CHECK" in the credit card numbers field during checkout. You will be asked to give your shipping address, contact number and email address. Once the order has been submitted you will be given an order number and address of where to send check or money order to. Keep in mind personal checks take 5-10 business days to clear. If a product should happen to go out of stock during this time you will be notified by email so that a full refund or product switch can be arranged.



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Do you offer extended warranties?

SavingLots brings you quality products from the best manufacturers there are. To ensure a long life for your electronics most products sold thru SavingLots.com, come complete with the manufacturers one or two year warranty. Extended warranties are available with most products offered at Savinglots.com. When viewing a product an associated extended warranty link is available below the buy it button on the right.



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